Learn everything about mobile app push notifications: best practices, examples, and strategies to boost user engagement and retention.
1. Features of Mobile Push Notifications
Advantages:
- High open rates (up to 90% vs. 5-15% for email)
- Instant delivery
- Works offline (displays once connected)
- Deep integration with app features
Technical Differences from Web Push:
- Require permission upon installation
- Support rich notifications (images, buttons)
- Enable deep links into the app
2. Types of Push Notifications for Apps
1. Transactional
- Order confirmations
- Delivery status updates
- Payment receipts
- Example: "Your order #1234 has been shipped! Track it →"
2. Marketing
- Personalized offers
- New feature announcements
- Promotions & discounts
- Example: "Exclusive for you — 30% off Premium!"
3. Behavioral Triggers
- Abandoned cart reminders
- Incomplete actions
- Follow-ups
- Example: "Finish setting up your profile in 2 minutes!"
4. Content-Based
- New articles/publications
- Content updates
- Personalized recommendations
- Example: "New episode of your podcast is out now!"
3. Best Practices
1. Optimal Timing
- Social apps: 6 PM – 9 PM
- News apps: 7 AM – 9 AM
- Gaming apps: 12 PM – 2 PM & 7 PM – 10 PM
2. Personalization
- Use the user’s name
- Leverage action history
- Adapt to location
- Example: "Alex, taxi discounts in your city today!"
3. Rich Notifications
- Images (1200×600px)
- Interactive buttons (up to 3)
- Custom sounds
4. Frequency
- Social apps: 3–5 per day
- Banking/finance: 1–2 per week
- Games: Up to 7 per week
4. How to Increase Opt-In Rates
1. Right Timing for Permission Request
- After a positive action (sign-up, first purchase)
- With clear benefits explained
2. Personalized Permission Message
"Allow notifications to:
✓ Get exclusive offers
✓ Track your orders
✓ Never miss important updates"
3. Alternative for Opt-Outs
- In-app messages
- Email duplication for critical alerts
5. Mobile Push Notification Platforms
1. Firebase Cloud Messaging (FCM)
- Free for Android
- Google Analytics integration
2. OneSignal
- Cross-platform solution
- Advanced analytics
3. Airship
- Advanced personalization
- AI-powered send-time optimization
4. Pushwoosh
- Supports complex scenarios
- A/B testing
6. Examples of Effective Notifications
For social apps:
"You have 5 new messages and 3 likes — check them out!"
For banking apps:
"15,000₽ deposited to your card. Details →"
For food delivery:
"Your order is with the courier! Arriving in 15 min"
For games:
"Your rewards are waiting! Claim before 8 PM"
Implementation Checklist
✔ Defined key notification scenarios?
✔ Set up behavioral triggers?
✔ Implemented personalization?
✔ Optimized timing & frequency?
✔ Tested different formats?
Pro Tip: Start with 2–3 key notification types and expand based on analytics.
Result: Well-optimized push notifications increase retention by 30–60% and boost conversion by 2–3x.